For nationwide delivery, please visit our SHOPEE & LAZADA official store. | For website order's in-store pick up only.
For nationwide delivery, please visit our SHOPEE & LAZADA official store. | For website order's in-store pick up only.
For nationwide delivery, please visit our SHOPEE & LAZADA official store. | For website order's in-store pick up only.

Return and Refund Policy

Last updated October 2023

Dear Valued Customers:

 

Thank you for choosing Idara Aesthetics as your skin care and total beauty and wellness clinic. With utmost care and responsibility, we will provide the best possible service and experience for you. Upon purchasing our services, we hereby agree, that we mutually understand, the following terms and conditions regarding refund policies,

viz:

 

  1. Full payment deposits, down payments, or initial installment payments are NOT refundable. However, they are convertible to other services equivalent to the amount provided with strong reasons for not continuing and may be transferred to another person to continuing provided that the person is medically cleared or fit to undergo the treatment.
  2. Products are NOT allowed for return and refund. It can only be replaced once proven that it is not in a good state for human consumption or use.
  3. Products that are not in good state must be RETURNED within 7 days after purchase. Beyond the given period, the item/s can no longer be replaced.
  4. If product is damaged this must be reported to us within 24 hours and can be exchanged at our clinic.
  5. Fully paid or installment payment, packages or single session
  • Client must inform receptionist for cancellation or re-scheduling appointment within 24 hours.
  • Allowed only 2 missed appointment or rescheduling but required with call.
  • NO CALL received from client, the scheduled session will be forfeited.

Terms and conditions:


   1. No refund of cash, ONLY REPLACEMENT for BRP and Treatment.
      Return and exchange BRP product, only applicable:


    a. if the product is EXPIRED upon received.
    b. WRONG item was delivered.


2. BRP Item needs to have the receipt or proof of purchase for it to be returned and replaced.


3. BRP product must be return in 24 hours upon received, must be in the same condition you received it and in original package.


4. If the product is used already it can’t be replaced and returned.


5. Replacement process within about 1-7 days (for BRP and Services).


6. After 2 re-scheduling, forfeiture of the scheduled session will apply.

Testimonials

Our Clients Say

Simula ng inalagaan nako ng IDARA gumanda yung skin ko at nag glow, kahit gabi glowing parin (GLOW IN THE DARK GANORN) HAHAHAHA! Grabe yung naitulong ng IDARA facial hydro facial sakin lalo na yung may pa gold ng taon at Mineral Facial wash nakakatulong siya para maging soft at hydrated yung face natin. Importante na gumagamit din tayo ng sunblock and moisturizer kaya naman panalo talaga yung skin care ni IDARA dahil lalo ako nagkaroon ng confidence mag shoot at mag content! DAHIL SA IDARA KAYA AKO’Y GANDARA!

Chef Hazel AKA “Cooking Ina”

Chef Hazel AKA “Cooking Ina”

Food Content Creator

The 24k facial is the only facial I would need in a month. In one session it was able to address all concerns such as dirt, pimple, dull skin and dark spots. I could really see the glow and smoothness of my skin just right after the 1st session. PLUS the massage is something you will look forward too. It’s soooo relaxing. I had 2 sessions already and mas mabilis un pricking on the recent one kasi halos wala na kong white heads and my pores are smaller too!

Ms. Caren Tevanny

Ms. Caren Tevanny

Musician, Singer, and Advocate

Thankful for time-off like this, I got the chance to pamper myself with the help of Idara Aesthetics. Been busy with work lately and I also do freediving during the weekend to clear my mind but that shouldn’t be an excuse to not take care of your well-being, especially your skin. I tried Idara’s 24karat gold facial treatment and it minimized my blemishes and healed my acne. Their collagen refill treatment is also one of my favorites as it helps me to maintain my figure by toning and loosening the unwanted fats. As always, thank you Idara fam.

Ms. Sarah Margarete Joson

Ms. Sarah Margarete Joson

Beauty Queen and Public Service Advocate

“EXPERIENCE the real CARE.”

Connect With Us

Idara Corporation

Unit 204 Delsa Mansion, 44 Scout Borromeo St. Brgy. South Triangle, QC, Metro Manila, Philippines, 1103 

Testimonials

Our Clients Say

Simula ng inalagaan nako ng IDARA gumanda yung skin ko at nag glow, kahit gabi glowing parin (GLOW IN THE DARK GANORN) HAHAHAHA! Grabe yung naitulong ng IDARA facial hydro facial sakin lalo na yung may pa gold ng taon at Mineral Facial wash nakakatulong siya para maging soft at hydrated yung face natin. Importante na gumagamit din tayo ng sunblock and moisturizer kaya naman panalo talaga yung skin care ni IDARA dahil lalo ako nagkaroon ng confidence mag shoot at mag content! DAHIL SA IDARA KAYA AKO’Y GANDARA!

Chef Hazel AKA “Cooking Ina”

Food Content Creator

The 24k facial is the only facial I would need in a month. In one session it was able to address all concerns such as dirt, pimple, dull skin and dark spots. I could really see the glow and smoothness of my skin just right after the 1st session. PLUS the massage is something you will look forward too. It’s soooo relaxing. I had 2 sessions already and mas mabilis un pricking on the recent one kasi halos wala na kong white heads and my pores are smaller too!

Ms. Caren Tevanny

Musician, Singer, and Advocate

Thankful for time-off like this, I got the chance to pamper myself with the help of Idara Aesthetics. Been busy with work lately and I also do freediving during the weekend to clear my mind but that shouldn’t be an excuse to not take care of your well-being, especially your skin. I tried Idara’s 24karat gold facial treatment and it minimized my blemishes and healed my acne. Their collagen refill treatment is also one of my favorites as it helps me to maintain my figure by toning and loosening the unwanted fats. As always, thank you Idara fam.

Ms. Sarah Margarete Joson

Beauty Queen and Public Service Advocate

“EXPERIENCE the real CARE.”

Connect With Us

Idara Corporation

Unit 204 Delsa Mansion, 44 Scout Borromeo St. Brgy. South Triangle, QC, Metro Manila, Philippines, 1103 

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